Terms of Service

Welcome to Zvicent

By accessing our website, social media pages, or placing an order with Zvicent, you agree to be bound by the following Terms of Service. Please read these terms carefully before making a purchase.

General Terms

• By placing an order, you confirm that all information provided is accurate and complete.
• Zvicent reserves the right to refuse or cancel any order at its sole discretion.
• We may update these Terms of Service at any time without prior notice.

Products & Pricing

• We strive to ensure that all product descriptions, images, and prices are accurate.
• Prices are subject to change without prior notice.
• Product colors and packaging may vary slightly from the images displayed due to screen settings and manufacturer updates.

Order Acceptance

• All orders are subject to verification and acceptance.
• Once an order is confirmed, it will be processed according to our Shipping Policy.
• Zvicent reserves the right to cancel orders suspected of fraud, misuse, or unauthorized activity.

Payment Terms

• We offer Cash on Delivery (COD) and other payment methods as displayed at checkout.
• Customers are responsible for paying the full order amount, including any applicable taxes, COD charges, or delivery fees.

Cash on Delivery (COD)

• COD orders are subject to applicable charges and taxes.
• Customers will bear a 2% Sales Tax and 2% Income Tax on COD orders where applicable.
• These charges will be included in the final order amount.

Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location, courier operations, weather conditions, or public holidays.
• Zvicent is not responsible for delays caused by courier companies or circumstances beyond our control.

Returns & Exchanges

• Returns and exchanges are governed by our Return & Exchange Policy.
• Products must meet the eligibility criteria stated in the policy before any return, exchange, or refund request can be approved.

Intellectual Property

• All content on Zvicent, including logos, images, product descriptions, graphics, and text, is the property of Zvicent and may not be copied, reproduced, or used without written permission.

Limitation of Liability

• Zvicent shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
• Our maximum liability shall not exceed the amount paid for the purchased product.

Privacy

• Customer information is collected and handled in accordance with our Privacy Policy.

Governing Law

• These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

Contact Us

For any questions regarding these Terms of Service, please contact our customer support team.

Thank you for choosing Zvicent.

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